InboxKit vs Canny

TL;DR

Canny is the gold standard for product feedback. It's also $99/mo minimum (2025 pricing), which is brutal when your MRR is $30. InboxKit ships the same core workflow — embed widget, triage dashboard, public roadmap — for $9/mo. Free tier covers solo projects honestly.

Side-by-side

When Canny is better

Honest answer: when you've outgrown indie tooling.

• You're past $10k MRR and have a customer success team
• You need enterprise SSO/SAML (we don't ship this)
• You want deeply customized branding on the public roadmap
• You have an established integration with Intercom/Salesforce/Zendesk that Canny natively connects to

If any of these apply, Canny is the right call. We're not pretending to replace it for those teams.

When InboxKit is better

• You're solo or 2-3 person indie team
• MRR under $1k
• Feedback is currently in Slack DMs / email / your memory
• You hate "contact sales" pricing pages
• You want a widget that doesn't bloat your page load
• You appreciate magic-link auth over password resets

For 95% of indie SaaS founders below $1k MRR, the workflow is identical. The price isn't.

Migration from Canny

If you're already on Canny and considering switching:

• Export your Canny boards (Settings → Export, CSV)
• Click the button below — we'll import it manually for the first 50 customers, free
• Update your embed snippet (1 line of HTML to swap)
• Set up a 301 redirect from your old canny.io/feature-requests page to the new InboxKit roadmap